THE EFFECT OF ORGANIZATIONAL, INDIVIDUAL AND ROLE-RELATED VARIABLES ON ADMINISTRATORS' EXPERIENCE OF THREE TYPES OF UNCERTAINTY (ENVIRONMENTAL).
Item
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Title
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THE EFFECT OF ORGANIZATIONAL, INDIVIDUAL AND ROLE-RELATED VARIABLES ON ADMINISTRATORS' EXPERIENCE OF THREE TYPES OF UNCERTAINTY (ENVIRONMENTAL).
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Identifier
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AAI8601677
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identifier
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8601677
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Creator
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MILLIKEN, FRANCES JOHNSTONE.
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Contributor
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Sidney I. Lirtzman
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Date
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1985
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Language
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English
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Publisher
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City University of New York.
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Subject
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Business Administration, Management
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Abstract
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This research sought to explore the effect of a number of organizational, individual and role-related characteristics on top-level administrators' perceptions of changes in the organizational environment, of the effect of these changes and of the organization's capacity to respond effectively to these changes. Past literature in organization theory has emphasized the importance of the variable of environmental uncertainty in understanding and explaining the behavior and effectiveness of organizations. The model tested in this research expanded on this stream of theory and research by suggesting that several different types of uncertainty can be experienced by organizational administrators as they attempt to scan, interpret and respond to events or changes in the organization's environment. The research sought to differentiate between these types of uncertainty by examining the differential effects of organizational, individual and role-related characteristics on these three types of uncertainty/certainty perceptions.;Two hundred eleven administrators from a national sample of colleges and universities responded to questionnaires sent to them. Results of this research offer tentative support for the idea that there may be three different judgment points in the environmental analysis process about which administrators can be uncertain. Organizational characteristics were found to explain significant amounts of variance in perceptions of two types of certainty. Individual and role-related characteristics, however, appeared to have no significant effect on these perceptions. Other data on institutional response patterns and individual attitudes were also collected. Data on the institution's response patterns could not be analyzed effectively as a lack of agreement between respondents from the same institution as to what the institution had done or was planning to do precluded effective analysis of this data.
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Type
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dissertation
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Source
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PQT Legacy CUNY.xlsx
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degree
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Ph.D.
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Program
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Business
