The impact of computer-integrated manufacturing, flexible manufacturing systems, and group technology on product quality.
Item
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Title
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The impact of computer-integrated manufacturing, flexible manufacturing systems, and group technology on product quality.
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Identifier
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AAI9325089
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identifier
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9325089
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Creator
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Elahmady, Bassam Mohamed.
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Contributor
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Adviser: Michael N. Chanin
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Date
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1993
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Language
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English
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Publisher
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City University of New York.
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Subject
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Business Administration, Management | Operations Research
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Abstract
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Recently, the success of advanced manufacturing technologies (AMTs) has drawn worldwide attention to the quality issue as a competitive edge in manufacturing strategy implementation. This dissertation investigates the impact of the intensity level of three forms of advanced manufacturing technologies i.e. Computer Integrated Manufacturing, Flexible Manufacturing Systems and Group Technology on four major quality aspects. These are quality costs, market and customer, total employee involvement, and quality techniques. Hypothesis testing with analyses of variance (ANOVA) was performed to determine whether there are statistically significant differences in these four aspects of quality among business units with different levels of AMTs. The sample of business units was drawn from five industries. These are: Electronics, Aerospace, Industrial Equipment, Metal Products, and Automotive. The survey response rate was 23%.;An intensity index was developed for the purpose of this study. The index is the multiplicative impact of: (1) (CIM) Computer Integrated Manufacturing; (2) (FMS) Flexible Manufacturing Systems; (3) (GT) Group Technology on quality.;Based on this index, cluster analysis was utilized. The results of cluster analysis showed that our data are best interpreted by three clusters that define different intensities of AMTs. ANOVA results reveal that significant differences in the four aspects of quality exist among business units with different intensity levels of AMTs.;The contribution of this study is apparent in the development of the Intensity Index of AMTs. The index is a unique way of quantifying the concept of levels of AMTs.;The implications of the study are multifaceted. First, the higher the levels of AMTs, the more likely that business units will outperform their counterparts with low intensity levels of AMTs. Second, managers or practitioners may use the concept of the intensity levels to benchmark the performance of their companies against that of their competitors.;The findings of this study are limited by the following factors: (1) It is applicable to the five industries mentioned in our study. (2) It deals with just three forms of Advanced Manufacturing Technologies, that is Computer Integrated Manufacturing, Flexible Manufacturing Systems and Group Technology. (3) It concentrates on four aspects of quality management. These are quality costs; marketing and consumer; total employee involvement and quality tools.
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Type
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dissertation
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Source
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PQT Legacy CUNY.xlsx
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degree
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Ph.D.
