The impact of group support systems on idea incubation: Exploring creativity in information system development projects.
Item
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Title
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The impact of group support systems on idea incubation: Exploring creativity in information system development projects.
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Identifier
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AAI9405553
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identifier
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9405553
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Creator
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Lobert, Beata M.
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Contributor
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Adviser: Linda W. Friedman
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Date
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1993
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Language
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English
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Publisher
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City University of New York.
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Subject
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Computer Science | Business Administration, Management | Psychology, Social
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Abstract
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This interdisciplinary study bridged research from social psychology of creativity, small group behavior, and information systems (IS). The study explored creativity in group information system development projects. Several avenues were pursued.;A laboratory experiment was used to determine the effects of group support systems (GSS) on idea incubation. The following questions were posed: (1) Are the IS project proposals generated in teams with the aid of a GSS more creative than IS project proposals generated without GSS help? (2) Can GSS shorten the group creative process by eliminating the need for incubation to take place?;To perform the experiment a new, realistic task was developed for the IS domain. The group task required preparation of a proposal for a new IS module at a university. Completion of the task involved both creativity and decision-making. The experimental task outcomes were rated for their creativity by expert judges. Rather than focusing on the quantity of the creative effort, the quality of the creative effort was evaluated with a creativity assessment questionnaire. The questionnaire was prepared based on the Creative Product Semantic Scale (CPSS) originally developed by Besemer and O'Quinn (1986).;To test the formulated hypotheses, data was obtained using two different evaluation methods: an overall creativity assessment and a detailed creativity assessment. The ANOVA results, from either evaluation method, enabled the experimenter to answer positively the first research question posed, however, there was not enough evidence found to answer positively the second question. GSS was shown to significantly improve the creativity of team IS proposal development. Further exploratory analysis revealed that the GSS groups were able to select ideas that were more novel and to develop them better than the non-GSS group.;Following a discussion of the results follows, a new, event-driven model of a group creative process is presented. Several GSS capabilities supporting the group creative process are outlined.
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Type
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dissertation
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Source
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PQT Legacy CUNY.xlsx
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degree
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Ph.D.
