Training for first-level supervisors in public social service organizations.

Title: Training for first-level supervisors in public social service organizations.
Identifier: AAI9417503
identifier: 9417503
Creator: Remine, Daniel Calven.
Contributor: Adviser: Michael Smith
Date: 1994
Language: English
Publisher: City University of New York.
Subject: Sociology, Public and Social Welfare | Business Administration, General | Social Work
Abstract: In public social service agencies first-level supervisors are key in converting policy objectives to actual services. Their positions stress administration and production rather than education and consultation roles emphasized in social work literature.;First-level supervisors in a large public social service agency were surveyed as to their knowledge of various aspects of supervision and the importance of these aspects. A smaller group was questioned as to their activities during a normal work week. The results of these surveys and a broad review of supervisory literature inside and outside of social work were incorporated into the development of a training program for first-level supervisors. This program consists of modules on leadership, planning, conflict management/procedures, communication/motivation, environment, and training. It is adaptable to first-level supervisors in any public social service agency.
Type: dissertation
Source: PQT Legacy CUNY.xlsx
degree: D.S.W.

Media: Training for first-level supervisors in public social service organizations.