Effects of feedback attributions and type of feedback on perceptions of feedback utility and affective reactions.
Item
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Title
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Effects of feedback attributions and type of feedback on perceptions of feedback utility and affective reactions.
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Identifier
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AAI9986338
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identifier
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9986338
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Creator
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Hickey, Daniel Kevin.
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Contributor
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Adviser: Roger Millsap
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Date
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2000
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Language
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English
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Publisher
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City University of New York.
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Subject
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Psychology, Industrial
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Abstract
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Prior research shows that feedback providing insights into process as opposed to results of performance only is more useful to recipients (e.g., P. C. Earley, et al., 1990). However, feedback delivered in a hostile fashion attributing performance to internal attributes of the performer lead to denigration of the feedback (e.g., R. A. Baron, 1990.) The present study integrates these lines of research to determine if internal attributions for performance lead the recipient to devalue the input of process feedback. A sample of 115 undergraduate students responded to a simulated feedback in a 2 x 2 design manipulation of attribution (internal vs. external) and feedback type (process vs. outcome only). Instead of internal attributions resulting in the devaluation of process feedback, results showed that external attributions appeared to enhance the perceived utility of outcome only feedback. Results also showed that internal attributions for performance did not result in a greater tendency to engage in impression management on the part of recipients of the feedback.
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Type
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dissertation
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Source
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PQT Legacy CUNY.xlsx
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degree
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Ph.D.
